Privacy policy
Last updated 2026-11-15. This policy describes what the site operator collects through Water Damage Help Acton and how it is used.
By the Water Damage Help Acton editorial team ยท Last reviewed
What information is collected?
- Request form: the name, phone number and ZIP code you type in, and the kind of water problem you choose.
- Phone calls: the tracking number on this site lets a call-tracking service log your number, the time of the call and its length. It may also record the call, and a recorded message at the start says so if it does.
- Embedded map: a Google map near the bottom of some pages loads from Google as you scroll to it. Google may set cookies or collect data under the Google Privacy Policy.
- Technical data: standard server logs, such as your IP address, browser type and the pages you opened. If analytics are added, this policy will name the tool.
What is the information used for?
- Passing your request to the local water damage restoration team that serves your area, who then contacts you.
- Confirming that a call or request reached the restoration team that serves your area.
- Keeping the website running, secure and free of spam.
Your details are not sold to data brokers and are not used to advertise other products to you.
Who receives your details?
Your call or request goes to the local water damage restoration team that serves your area, possibly through a call-forwarding service, and to the vendors that run the forms, phone routing and hosting. Once a team holds your details, its own privacy policy governs what it does with them.
Will I receive calls or texts?
Submitting a request lets the team that receives it phone or text you about that one request. Tell them to stop whenever you like, or reply STOP to any text.
How long is the information kept?
Records of requests and calls stay only as long as needed to handle the request or a dispute, and are then erased. If you want yours gone earlier, say so.
What choices do you have?
You may request a copy of what is held about you, a correction or deletion. Californians can have further rights under state privacy law, and we will explain how a request is handled. Write to the details on the contact page, and expect a question or two to confirm your identity first.
Is this site meant for children?
Adults dealing with a damaged property are the audience. Information from children under 13 is not knowingly collected.
What happens if this policy changes?
Each revision moves the date shown at the top of the page.